Most people answer this question with some form of their job title, so I'll start with that. I'm the Senior Associate Director for UX & Academic Technologies at Barnard College.

Here's what that actually means: I find ways to improve people's lives using technology. At Barnard, this means ​using technology to ensure that our students are learning and our instructors are teaching to the best of their abilities. It means making sure we're up-to-date on the latest trends - like how to use generative AI effectively - while ensuring our existing systems meet everyone's needs. It means figuring out what types of services and trainings our team should offer, and then making them happen. I'm a little bit of a lot of things: thought leader, user experience designer and researcher, educator, instructional designer, and service manager, to name a few. 

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There's a common theme between these roles, and it's what I excel at doing the most: Making sense of complicated problems and systems, and using that understanding to connect dots, discover creative solutions, and clearly communicate complex concepts.

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Below are some selected samples of my work, from published writing on AI to full UX case studies.